Sales - Sales Coordinator

Sales Coordinator

Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want to join a team that shares this common goal, the Muir is presently seeking a Sales Coordinator.

Employee Benefits:

• Access to our employee development/education reimbursement program.
• Company scholarship program for employees and family members.
• Access to our gym and fitness facilities.
• Eligible for the annual company bonus program.
• Comprehensive Extended, Health, Dental and Vision Benefits.
• Opportunity to participate in the Employer sponsored retirement savings program.
• Access to Marriott employee travel benefits.

What you will be doing:

Reporting to the Director of Sales, the Sales Coordinator will work collaboratively with the sales team to achieve revenue and sales activity goals set by the General Manager and executive leadership. Responsibilities include:

• Manage and track incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time.
• Under the direction from the Sales Team, create proposals, estimates and prepare formal contracts based on individual client’s needs.
• Preparing a variety of weekly and monthly Sales reports. 
• Promote awareness of brand image internally and externally.
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Understand the customer site visit process, including preparing guestrooms & event space for the site.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

The Sales Coordinator is dedicated, professional, highly organized and can be responsible for handling an enormous range of duties. The right candidate will be extremely detail oriented, have a love of organization, and will possess an entrepreneurial spirit. As the ideal candidate you have 3 years’ experience in a professional setting supporting multiple team members, preferably in the hospitality industry. Advanced skills in the Microsoft Office suite are considered an asset, as is experience with Marriott’s CI/TY sales system.

Your Team and working environment:

· Fast-paced new build luxury hotel

· Located in the heart of the vibrant Halifax waterfront, minutes away from the Dartmouth ferry terminal

· A team of like-minded hospitality professionals that share a passion for service

· Back of house experience that puts employees first