Delivery Driver
Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, that is Canada’s leader in the frozen raw pet food category. We provide our consumers with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats, as well as distribute third-party premium pet products. We are dedicated to enriching the lives of Canadian pets and the people who love them through high-quality and innovative products. With a profound passion for pets, we continually strive to set new benchmarks for pet nutrition, safety and well-being.
In 2024, the Globe and Mail and Canadian Business Magazine once again recognized Big Country Pet Co. (listed as Big Country Raw) as one of Canada’s Fastest-Growing Companies.
We’re looking for a reliable and team-oriented Delivery Driver to join our growing team! This role is perfect for someone who enjoys being on the road, takes pride in providing great customer service, and understands the importance of delivering products safely, efficiently, and professionally.
KEY RESPONSIBILITIES
Deliveries
- Deliver orders to stores using a company refrigerated van (Smithville) or double-axel box truck (Calgary).
- Verify deliveries against invoices to ensure order accuracy.
- Ensure all products are clean, undamaged, and safely stacked for transport.
- Follow specific delivery instructions and provide excellent customer service.
- Maintain a professional appearance and wear branded apparel in good condition.
- Comply with all highway traffic rules and regulations.
Truck / Vehicle
- Conduct daily pre- and post-trip vehicle inspections.
- Report mechanical issues and ensure the vehicle is equipped with delivery essentials (e.g., dolly, thermal bags, return forms).
- Keep the delivery truck clean, organized, and road-ready.
Other Duties
- Assist with manual truck loading as needed.
- Work in various weather conditions and temperature environments.
- Communicate with the Logistics Manager and Order Fulfillment team regarding delivery schedules and any issues.
- Report product shortages or damages and assist with health and safety compliance.
QUALIFICATIONS & EXPERIENCE
- 2–5 years of delivery driving experience.
- Valid Class 3 license with air brake endorsement.
- Acceptable Drivers Abstract.
- Ability to lift 30–50 lbs.
- Minor mechanical troubleshooting skills are an asset.
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Forklift license is an asset but not required.
COMPETENCIES
- Self-motivated and dependable
- Strong customer service focus
- Excellent communication skills
- Able to work independently and manage time effectively
- Team-oriented and adaptable
RESPONSIBILITY FOR FOOD SAFETY AND QUALITY
- Follow GMPs and written food safety procedures.
- Prevent temperature abuse during deliveries.
- Inspect returned products and report concerns.
- Be alert to any store conditions that could affect food safety.
- Report food safety concerns to the Quality Assurance Manager.
We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted.
Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.
Other details
- Pay Type Hourly
- Employment Indicator Full Time
- Hiring Rate $20.00
- Big Country Pet Co. - Smithville, 6159 Spring Creek Road, Smithville, Ontario, Canada