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Forklift Operator

Big Country Pet Co. - Smithville, 6159 Spring Creek Road, Smithville, Ontario, Canada Req #13
June 13, 2025

Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, that is Canada’s leader in the frozen raw pet food category. We provide our consumers with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats, as well as distribute third-party premium pet products. We are dedicated to enriching the lives of Canadian pets and the people who love them through high-quality and innovative products. With a profound passion for pets, we continually strive to set new benchmarks for pet nutrition, safety and well-being.

In 2024, the Globe and Mail and Canadian Business Magazine once again recognized Big Country Pet Co. (listed as Big Country Raw) as one of Canada’s Fastest-Growing Companies.

We’re looking for a reliable and safety-focused individual to support our Order Fulfillment team by moving and organizing finished goods in our warehouse and freezer areas. If you’re experienced in operating forklifts and other material handling equipment, and enjoy working in a team setting, we’d love to hear from you.


KEY RESPONSIBILITIES
As a Forklift Operator, you will:

  • Move goods throughout the warehouse under the direction of the Order Fulfillment Supervisor
  • Retrieve and return skids of finished goods from racking up to 25–30 ft high
  • Organize frozen and dry finished goods using FIFO rotation protocols
  • Support the team with order preparation including wrapping, weighing, and staging skids for shipping
  • Maintain a clean, organized, and safe work environment
  • Report any racking damage, overages/shortages for 3PL shipments, or equipment concerns
  • Perform daily circle checks on forklift equipment and keep machines clean
  • Communicate regularly with team members to ensure smooth order flow
  • Follow all health, safety, and food safety procedures
  • Perform other related duties as assigned

QUALIFICATIONS & EXPERIENCE

  • 2–3 years of forklift and power walkie experience
  • Valid forklift license (in-house certification is an asset)
  • Previous experience in general warehouse operations, order picking, and packing
  • Comfortable working in temperature-controlled environments (cold/frozen)
  • Able to lift between 30–50 lbs
  • Reach truck license is an asset

COMPETENCIES

  • Self-motivated and reliable
  • Comfortable working in a fast-paced setting
  • Able to work independently with minimal supervision
  • Team-oriented and communicates well
  • Safety-conscious with a strong awareness of protocols and procedures

RESPONSIBILITY FOR FOOD SAFETY AND QUALITY

  • Handle all products with care to avoid damage during movement
  • Maintain proper stock rotation (FIFO)
  • Follow allergen control measures to avoid cross-contamination
  • Immediately report any food safety issues to the Order Fulfillment Supervisor or Quality Assurance Manager
  • Adhere to GMPs and HACCP protocols

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted.

Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.

Other details

  • Pay Type Hourly
  • Hiring Rate $20.00
Location on Google Maps
  • Big Country Pet Co. - Smithville, 6159 Spring Creek Road, Smithville, Ontario, Canada