Lifeguard / Swim Instructor (Casual)

The Community

High River provides the warmth and familiarity of a small town, featuring countless outdoor trails and parks that await your next adventure. Our downtown offers a variety of unique stores and businesses who take pride in fostering connection in our community. High River is a people-first community where families put down roots for generations. Nestled within Foothills County with the Rocky Mountains framing the view to your west, our community of 14,000 is rooted in people and promotes an environment to help you build lasting relationships.

The Organization

Through the dedication and passion of our 150 employees, we deliver important services to the community. Our purpose, or why we do what we do, is because we want to make a difference in our community now and for generations to come (our ‘why’). To achieve this, we inspire and respect one another, we can be counted on, we are better together, and we dare to be different (our ‘how’).

We’ve embarked on a workplace culture journey that has enhanced our commitment to people; both our employees and the community we serve. We have identified three pillars to achieve our workplace culture: Accountable, Excellence and Connected (ACE). 

Position: Lifeguard / Swim Instructor (Permanent casual)
Department: Aquatics
Reports to: Manager of Aquatics
Direct Reports: None
Grid Line: EA - 1

General Accountability
The purpose of this position is to conduct all lifeguarding, instructing, cleaning and other duties as assigned to ensure the safe and smooth daily operation of aquatic services.
In line with our strategic vision, Town Plan and workplace culture, Accountable, Connected and Excellence (ACE), this position does the right thing for the organization and the community and takes personal ownership in contributing to the organization. The incumbent is expected to communicate clearly and concisely and actively contribute to achieving team results. The incumbent must provide exceptional service to customers and internal partners and demonstrate initiative toward achieving organizational results and performance excellence.

Duties
 Performs duties of lifeguard and swim instructor in a professional manner
 Instructs aquatic programs to Lifesaving Society Standard
 Understands and applies facility and emergency policies and procedures
 Monitors activities of the swimming pool and surrounding areas
 Enforces pool rules and Alberta Health Regulations with patrons in the aquatic’s facility
 Administers first aid treatment and emergency response procedures
 Awareness and ability to use various forms of communication such as whistles, hand signals, body language, written, phone, and radio
 Completes daily task outlined on the shift rotation check list related to cleaning, lane ropes, and other routine tasks are performed on time and properly
 Reports operational concerns immediately to the Head Lifeguard for follow-up
 Assists with public education, outreach strategies and promotion of aquatic programs and services as required
 Ensures all required training are completed and mandatory in-services are attended
 Other related duties as assigned

Qualifications
 National Lifeguard Award (NL)
 Lifesaving Society Instructor (LSI)
 Immediate First Aid, CPR Level C/AED
 Able to open (6:00 am or earlier) and close the pool (10:00 pm or later)
 Prior lifeguard experience is strongly desired
 Aquatic fitness or swim club or coaching experience or certification is an asset
 Basic working proficiency of MS Office suite of programs, use of software for staff scheduling, registration and swim lessons
 Ability to handle stress and to react quickly to situations
 Strong customer service skills with the ability to interact with the public and colleagues in a positive and courteous manner
 Ability to work well in a team environment
 Physically fit with the ability to lift to 25 lbs. and work in a daily routine of sitting, standing, walking, swimming, crouching and kneeling, and prolonged periods of time in the pool or on the pool deck
 Ability to always meet the physical fitness standards of the National Lifeguard Award

Working Conditions
 Guarding uniform is required
 Must be on time for all guarding and lesson start times
 Ability to attend mandatory in-service training (held approximately once a month and often on a Sunday evening)
 Extremely flexible hours (evenings, weekends, nights and holidays), shift work and split shifts, if required
 Comfortable working in a warm, humid and a loud environment
 Exposure to a diverse group of patrons
 Working with multiple age groups in the water
 Frequent exposure to pool chemicals, cleaning solvents, and other controlled substances
 Ability to wear a half or full chemical mask

This is a permanent casual position. Hours are not guaranteed and will vary from week to week.