Representative--Bilingual, Property Taxes

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [email protected] should you need an accommodation at any point in the recruitment process.

We are hiring a Representative--Bilingual, Property Taxes!

 The Opportunity

The Property Tax Representative is responsible for ensuring all property taxes are paid on a timely basis,

and all client and investor inquiries are processed in a timely manner.

How you will contribute:

• Remit taxes in a timely manner according to all due dates provided by the cities
• Ensure that sufficient funds reside in the clients’ tax escrow account to cover tax payments when due and follow up with client to request additional funds when required
• Maintain direct communication with all cities across Canada regarding customer accounts
• Answer client or investor tax inquiries
• Update system files with proof that taxes are paid for clients who are responsible for their own taxes
• Complete special projects as assigned by the Supervisor
• Adheres to policies/procedures to ensure AML requirements are met, when applicable

The experience you need:

• Post secondary education and/or equivalent work experience preferred
• Proficient in MS Office applications, specifically Outlook, Word and Excel
• Proven ability to accurately process high volumes of transactions
• Proven organizational skills and demonstrated ability to prioritize and multi-task
• Strong attention to detail
• Knowledge of Microsoft applications and Adobe
• Bilingualism (French, English) required - interactions with English/French-speaking customers or partners

*This position requires linguistic fluency. Priority will be given to candidates completely fluent in English and French. 

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

#FNLOON