Logistics Team Lead

WHO WE ARE

Harding Display Corp (HDC) is one of Canada's pre-eminent point-of-sale and in-store marketing solution providers.  Located in Scarborough, Ontario, we are a family-owned company and have proudly been servicing clients in Canada and the U.S. since 1927 (that’s over 97 years!). 

Our customers – who include Coca Cola (Canada and USA), Keurig, Molson Coors, Blackhawk Network, and Canon to name a few – choose us because of our best-in-class customer-focused approach and innovative designs of temporary and permanent displays.  More importantly, though, we are backed by a strong team of dedicated, diverse employees in all segments of our business including graphic and structural design, production, manufacturing, logistics, sales, accounting, and human resources.

WHY WORK WITH US?

Our business continues to evolve, and we are looking for top talent to join our team and fuel our continuous growth. At HDC, we believe in People First, where everyone is welcome, and everyone knows you by name – you are never just a number! We acknowledge that Powerful Communication is our oxygen, and that we can’t live without it. Our Growth Mindset encourages us to be open to learning and adaptable to new ways of doing things. We are leaders in our industry and our expertise allows us to Innovate Forward, bringing the best and brightest products and services to our clients. We relentlessly seek Continuous Improvements, looking for opportunities to work smarter, not harder.

We offer:

• Competitive pay + bonus opportunity
• Paid vacation, sick/personal days
• Health and dental benefits
• Employee & Family Assistance Program
• Short and Long-term Disability
• Insurance Programs
• Fun, collaborative work environment with a group of seriously talented individuals!

Are you ready to join our growing team and become a member of the Harding family?  If so, read on!

ROLE OVERVIEW

Reporting to the Logistics Director, the Logistics Team Lead is a dual role, responsible for overseeing the Shipping, Receiving, and Material Handling shop floor team [the “Logistic Teams”], as well as rolling up their sleeves and being hands-on as needed.

This role will be accountable for leading, motivating, and managing the day-to-day performance of the Shipper and Receivers. As a leader, the Logistics Team Lead will be a reliable resource for the Team to turn to for guidance, and they will set a positive example for the Team in relation to taking initiative, carrying out tasks, being accountable, and ensuring and maintaining a healthy team environment and culture.

This role will also work closely with the Logistics Office and will be accountable for the completeness, accuracy, and timeliness of incoming receipts, outgoing shipments, and inventories.

This is an onsite role, located at our warehouse in Richmond Hill, Ontario.

HIGHLIGHTS OF WHAT YOU WILL DO

Supervisory Responsibilities

• Oversight of all shop floor Shipping, Receiving employees and all underlying activities
• Participates in logistic planning activities to ensure efficient and effective daily, weekly, monthly execution and focus on corporate objectives
• Assigns daily shipping, receiving tasks with a focus on optimizing resource usage
• Is a key resource to the logistics team to explain tasks, provide clarity as necessary, and suggest best practices for execution
• Supervises and coordinate safe, compliant execution of all logistics shop floor activities
• Reviews execution and completion of logistic activities to ensure accuracy and timeliness and to assess employee performance
• Assists the Logistics Director with hiring recommendations, training, performance feedback, performance reviews, escalating employee issues as necessary, recommended disciplinary actions
• Training other warehouse staff on new initiatives and launching of new process

• Leads shop floor team huddles when necessary to plan, organize, address execution matters
• Guides, motivates, and develops team within HR policy boundaries
• Investigates and resolves operational problems, identifying root causes and provides corrective and preventative actions through clear communication with the Logistics Director
• Ensures forklift safety compliance, including on-boarding capabilities testing, daily inspections and training
• Ensures effective daily shift transition, by ensuring personnel are aware of respective tasks and objectives

Non-supervisory Responsibilities

• Contributes to logistics team efforts (i.e., Shipping and Receiving) by executing underlying efforts once all resources are tasked i.e. picking an order and loading a truck using warehouse equipment such as a forklift and Raymond reach
• With the assistance of the Logistics Director, ensures that the areas of responsibility are properly organized, staffed, skilled and directed
• Collaborates with the Logistics Director and Logistics Manager in establishing, refining, and developing logistics process and work instructions and related standard operating procedures
• Optimize usage of space and plan overall space management
• Completes paperwork using ERP system to accurate control shipments and inventory.
• Works with Courier applications and systems to print labels and coordinate pickups.
• Communicates with 3PL carriers to coordinate pickups for daily shipments.
• Assists in coordinating and executing physical inventory verification, including cycle count programs and year end inventory execution
• Oversees maintenance of material-handling equipment by ensuring pre-usage inspections are performed, repair requisitions are documented and actioned and Logistics Director is informed of all underlying matters
• Communicates effectively and efficiently with internal teams
• Help maintain a safe and clean work environment at all times
• Other duties as assigned.

WHAT YOU’LL NEED TO BE SUCCESSFUL

• 3-5 years forklift experience in a shipping and receiving environment
• Forklift Certification
• Narrow Aisle Forklift Certification
• Basic math skills for counting goods and related exercises
• Good computers skills with the ability to work with ERP systems (Global Shop), email, etc. and related peripheral skills (scanners, etc.)
• Highly organized with strong attention to detail and accuracy
• Self-motivated and takes initiative
• Resourceful and presents solutions to problems
• Able to effectively communicate, delegating tasks and setting clear expectations
• Able to deal with multiple priorities and competing demands in a fast-paced environment

If this sounds like you, please do not hesitate to apply.  We look forward to reviewing your application!

We thank all applicants for their interest in employment with Harding Display, however, only those selected for an interview will be contacted.

At Harding Display, we want people to love their work and show respect and empathy to all. We are committed to building a diverse workforce representative of the communities we serve and encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. If you require accommodation at any point through the hiring process, please contact the People & Talent Department at [email protected] using the subject line: Accommodation Request.