Administrator, IT Solutions and Services

The Information Technology Solutions and Services Department (IT S&S) at Shinhan Bank Canada (SHBC) is responsible for the overall direction and strategy of IT systems used by the Bank and the centralized business operations of Shinhan Bank Canada. 

The IT S&S must ensure that the IT systems provide a stable environment to the users, ensure the security and safety of all data files, programs and application and equipment and also ensure the efficient and prompt processing of data that Shinhan Bank Canada relies on.

Key Responsibilities & Accountabilities

• Responsible for IT administration in business systems (core banking system, online banking service and etc.)         
• Assist/Support coordinating and executing IT strategic projects/tasks effectively within the IT team
• Define user requirements and document development details for IT maintenances and developments
• Execute and report user acceptance test to verify process and supporting implementation
• Monitor and support IT systems operations and troubles
• Assist/Support reporting overall daily batch jobs and IT scheduled jobs/tasks
• Support system/service upgrades or updates

Job Requirements

Education Requirements

Bachelor's degree is required, preferably in IT or Business related fields

Work Experience Requirements:

• 1  year of IT related working experience
• Work experience in IT project, system development or business systems
• Knowledge of IT development tools/language skills
• Understanding of technology and business domain knowledge
• Strong customer orientation
• Attention to detail and a technical, logical thought process and problem-solving skills
• Organized and ability to multi-task
• An ability to meet strict deadlines and prioritize (Time Management)
• Excellent English verbal/written communications skills
• MS Office