Food & Beverage Partner Lead

Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

The Food and Beverage Partner lead will assist and direct food and beverage partners in providing sensational experiences for our guests.

THIS IS A FULL TIME POSITION 
  
The position will be mostly PM shifts (11am - 7:30pm or 3:00pm - close)

Successful candidate must have open availability.  Two days off will be provided per week. 
 

Reports To: Food and Beverage Operations Manager
 

You will have the following qualifications:

• Previous Food and Beverage leadership experience 
• Previous Point of Sale system experience (Micros Simphony)
• Computer literate in Microsoft Office 
• University/College degree in a related discipline 
• Excellent communication and organizational skills
• Experience in Partner coaching and development
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work as part of a team
• Strong attention to detail

Responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Supervise the F&B Outlet Partners in all aspects of the department and ensure service standards are followed

Handle guest concerns, reacting quickly and professionally

Have full knowledge of all menus and promotions

Ensure Partners have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Ensure that all Health and Safety policies and procedures are practiced

Motivation of partners to perform at their highest abilities

Provide support and leadership to Food and Beverage outlets partners and other departments

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.