Flex Welcome Partner and Pool Attendant

Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

We are seeking a reliable and trustworthy pool attendant to look after our guests and manage the swimming pool area. In this role, you will be required to welcome and attend to our guests, enforce safety rules, and manage pool equipment, among other duties.

To be a successful pool attendant, you will need to have excellent customer service skills, be highly organized, and have a good knowledge of swimming pool rules and regulations. A skilled pool attendant should be friendly, physically fit, and be able to assist swimmers in danger when necessary.

Working at Brookstreet Hotel means redefining the hospitality experience in Ottawa and where we deliver sensational service, beyond the bounds of a typical hotel chain.

This is a PART TIME POSITON

Requirements:

• Experience in guest/client services
• Formal training and certification as a lifeguard an asset.
• Knowledge of Microsoft Excel and Word
• Strong oral communication skills, in English. Bilingual an asset.
• Current CPR/First Aid certification.
• Must be available Friday, Saturday and Sunday (4-5 hour shifts)
• Must be able to stand for extended periods of time

Job Profile:

• Ensure the pool environment is safe for guest by proactively monitoring for safety concerns.
• Maintain a positive and S.P.I.C.I.E.R attitude
• Ensuring the highest level of cleanliness and reporting maintenance issues
• Ensuring compliance to the Health Department and safety regulations, through consistent adherence to hotel quality standards.
• Setting up umbrellas, loungers, and other pool furniture.
• Ensuring that the swimming pool, furniture, and facilities are clean and safe.
• Welcoming guests and ensuring their safety and comfort.
• Providing guests with towels, shade and attending to their requests.
• Clearing used towels and trash.
• Enforcing safety protocols as set out by Public Health.
• Monitoring the activity of guests and ensuring their safety.
• Reporting any damages or incidences to the supervisor.
• Managing the swimming pool cleaning schedule and performing daily inspections
• Communicate pool capacity to Flex Welcome partner through out shift

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.