Wellness Coordinator

Be the spark that ignites healthier, happier, and stronger lives! We are seeking a highly motivated, results-driven, and values-oriented individual to join our Health and Fitness team as a Wellness Coordinator at the YMCA of Oakville.

Nature and Scope

The YMCA of Oakville is a charitable organization strengthening community in spirit, mind and body. Our health, fitness and aquatics programs are designed to enable people of all ages and stages achieve their personal health goals and optimum fitness and wellbeing. Our YMCA National Certification Standards offer the highest standards in staff training and qualifications, program design and delivery. When you join the YMCA, you join a family. Making meaningful connections with and between members and participants is at our core of building a healthier community.  

As the Wellness Coordinator you will be responsible for administration and coordination of wellness tasks, oversight of scheduling, quality control, member engagement and retention initiatives and maintenance of equipment is kept up to date.

Location: 410 Rebecca Street, Oakville, Ontario 

Hours of work: Part time – 15-20 hours per week – flexible hours including morning, evening and weekends.

Salary & Benefits:

• Pay rate of $19 per hour

• A complimentary YMCA membership which encourages you to embrace the Y’s philosophy of health and well-being

• Opportunities for professional development and career growth

• Immediate enrollment in our EAP (employee Assistance program) which gives you and your immediate family members access to a variety of physical and mental health and wellness and resources 

Responsibilities:

• Maintains high member retention (including personal training members) by delivering relationship-focused individual coaching and training other staff.
• Assists in increasing revenue for personal training through staff promotion, goal setting, and member engagement conversations.
• Assists in planning and coordinating adult-oriented special events, and supports other event programming as needed.
• Develops positive and professional relationships with new members by introducing personalized fitness programs and providing ongoing motivational coaching.
• Provides leadership on the wellness floor by encouraging wellness coaches to monitor members for safe equipment use and to offer fitness advice. Promotes adherence to wellness floor guidelines and completion of daily coach tasks.
• Supports the growth of group fitness programs (e.g., small group training).
• Assists with communication and facilitation of grant-related programs under the Wellness Department.
• Oversees and schedules wellness appointments, including follow-ups with members regarding orientation sessions.
• Assists with the safety oversight and maintenance of all equipment on the wellness floor. Submits weekly reports on equipment status, including equipment stored in the gymnasium and multipurpose rooms.

Requirements:

• Proven experience in delivering exceptional customer service
• Certification as a Personal Trainer (YMCA or other recognized organization) or a Coaching certification within the health and fitness industry
• A minimum of 2–4 years of relevant experience and comprehensive knowledge of the health and fitness industry
• At least 6 months of experience demonstrating strong technical and organizational skills
• Proficiency in computer applications, including Microsoft Word, Excel, and Outlook
• Current certifications in CPR and First Aid
• Current Police Reference Check with Vulnerable Sector Screening

The position requires the following Association Core Competencies: Quality focus, relationship building and collaboration, commitment to the organization's mission, vision, and values, communication, diversity and inclusion, integrity, and trust.

How to Apply:

If you are interested in applying for this position and meet all the above requirements, please upload your resume and cover letter.

The YMCA of Oakville encourages applications from all qualified candidates. Due to a high volume of applications, please note only those candidates selected for interview will be contacted.

This posting closes on May 19^th 2025.

At the YMCA of Oakville, we value diversity, excellence, and inclusion within our Association. We are proud to be an equal opportunity employer. If you require accessibility support or accommodation during the interview process or have any inquiries, kindly let us know.