DevOps Infrastructure Engineer

Job Mandate

We are seeking a highly skilled and proactive DevOps Infrastructure Engineer to design, implement, and manage infrastructure that supports our scalable and secure applications. This role bridges traditional infrastructure operations with modern DevOps practices, ensuring reliability, automation, and efficiency across development and production environments. You will be responsible for building and maintaining infrastructure-as-code (IaC), automating deployments, managing CI/CD pipelines, and supporting production systems with a strong emphasis on reliability, monitoring, and continuous improvement.

Major Responsibilities:

• Design, implement, and maintain scalable infrastructure using Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible).
• Automate provisioning, configuration management, and deployments across environments (on-prem and cloud).
• Support and optimize CI/CD pipelines for infrastructure and application deployment (e.g., Jenkins, GitLab CI, Azure DevOps, GitHub Actions).
• Manage and support cloud infrastructure (AWS, Azure), including compute resources, networking, storage, IAM, and monitoring.
• Maintain observability and monitoring solutions (e.g., Prometheus, Grafana, ELK stack, Datadog).
• Troubleshoot and resolve system issues across the stack (compute, storage, network, OS).
• Collaborate with other IT teams (e.g., application support, security, Infrastructure) to resolve cross-functional issues.
• Collaborate with developers, SREs, and security teams to ensure platform stability and security.
•  Apply and enforce DevOps best practices, including version control, automated testing, and continuous delivery.
• Perform regular reviews of system performance, cost optimization, and capacity planning.
• Participate in on-call support rotation and incident response.
•  Excellent communication and documentation skills
• Strong sense of ownership and operational awareness
• Able to work cross-functionally across dev, infrastructure, and legacy support teams
• Comfortable maintaining reliability for systems you didn’t originally build
• Strong analytical and problem-solving abilities
• Collaborative mindset with a strong focus on team success.
• Self-motivated and proactive with a passion for automation and innovation.

Working Conditions:

• Hybrid of remote work and office setting
• Office setting - Open, collaborative office space (may vary by location).
• Fast-paced environment with tight deadlines
• Reliable access to personal transportation is a requirement.
• Must be willing to travel within Canada and the United States and have a valid passport.

   

  Required Qualifications 

  The following table lists the skills that are sought and the level of expertise desired. 3+ years of experience in DevOps, infrastructure engineering, or system administration. 

  Skill Area	Tools/Technologies	Importance
  CI/CD Pipelines	Jenkins, GitHub Actions	★★★★★
  Cloud Platforms	Azure and AWS	★★★★☆
  Containers & Orchestration	Docker and Kubernetes	★★★★☆
  Identity Providers	Entra ID, On premises Active Directory	★★★★★
  Infrastructure as Code	Terraform & Ansible	★★★★★
  Monitoring & Observability	Prometheus, Grafana, ELK, Zabbix	★★★★☆
  Networking	Fortinet, Cisco, Ubiquiti	★★★★☆
  Scripting & Automation	Bash, Python, PowerShell	★★★★★
  Systems Administration	RHEL, Debian, Windows	★★★★☆
  Virtualization Software	VMWare, Hyper-V & Proxmox	★★★★☆

   

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, KORE is an equal opportunity employer. We are committed to a workplace of diversity and inclusion. KORE encourages applications from all candidates that represent the full range of communities across Canada. All qualified applicants will be considered for employment without discrimination on the basis of race, colour, age, religion, sexual orientation, gender identity, disability, national or ethnic origin or any other factors prohibited by law. Accommodations are available upon request, for all aspects of the recruiting process and thereafter.