Delivery Driver

Title

Delivery Driver

Reports To

Retail Store Manager

Job Overview

The Delivery Driver is responsible for collecting orders at our retail locations throughout their shift and delivering them to our guests, safely. Additionally, the Delivery Driver will be assisting the leaders in shop behind the scenes during quiet times.

Competencies and Requirements

• Personal Insured Vehicle with Commercial Use coverage or willing to obtain
• Valid Driver’s License - Class 5
• Clean Driver’s Abstract and Clear Criminal Background Check
• A Smart Phone with a data plan and a car charger
• Tech-Friendly (We got some cool apps we need you to learn)
• Fluent in English
• Available Monday-Sunday between 11am-9pm

Essential Duties and Responsibilities

• Loading, transporting, and delivering items to customers in a safe, timely manner.
• Completing deliveries as instructed through training to ensure all customers are satisfied.
• Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Maintaining compliance as it relates to the delivery process outlined in training.
• Proper use of applications related to the delivery process.
• Professional appearance and conduct.
• Able to effectively communicate with diverse customers and create meaningful connections.
• Strong organizational and time management abilities.
• Able to strike up a conversation with anyone and be a brand ambassador.
• Provide feedback & advice to others while maintaining a collaborative attitude.

Education, Training and Experience

• Provincial Cannabis Certification
• 3-year Drivers Abstract
• Criminal Record Check
• 1-year minimum delivery or logistics experience