HRIS Generalist

Job Title: HRIS Generalist - System Services

Job Summary: Reporting to the Senior Manager, HRIS, the HRIS Generalist (System Services) supports HRIS-related projects and process enhancements to improve HR operations and system functionality. This role works closely with the HR function to identify opportunities for improvement, assist in implementing system updates, and ensure the effective use of HR technology. The ideal candidate has strong analytical skills, problem-solving abilities, and experience with HR systems and process optimization.

Key Responsibilities:

HRIS Projects & Implementation:

• Assists in executing HRIS project plans in response to departmental needs, ensuring alignment with business objectives
• Supports various phases of HRIS projects, including planning, testing, and implementation
• Investigates, identifies and analyzes key issues within HRIS projects, evaluating alternatives, benefits and costs to develop practical solutions
• Helps identify and resolve project-related issues to maintain progress and achieve key milestones
• Coordinates with stakeholders to ensure a smooth system updates and process changes
• Assists in the adoption and training of new HRIS features and rollouts

Process Improvement & Optimization:

• Works with the HR team to identify opportunities for process improvement such as implementing the Service Delivery Module in Dayforce
• Applies innovative thinking when developing effective solutions and managing related risks
• Supports efforts to analyze HRIS and HR process inefficiencies, providing recommendations for enhancements
• Assists in evaluating alternatives, benefits, and costs to help develop practical solutions

• Documents and implements best practices to improve HR technology operations

Stakeholder Collaboration & Decision Support:

• Collaborates with HR and other business units to gather requirements for HRIS improvements
• Assists in facilitating decision-making by ensuring the right stakeholders are involved within established timeframes
• Communicates project updates and system changes to relevant teams, ensuring alignment and adoption of new processes

System Enhancements & Support:

• Supports the configuration, testing, and deployment of system updates and enhancements
• Creates HRIS-related documentation including user guides and process workflows
• Assists in the adoption and training of new HRIS features to improve user experience
• Provides recommendations on HR technology solutions to meet evolving business needs

Qualifications & Skills:

• An ideal candidate should have 2 to 5 years of experience
• Post secondary education in HR, Information System, or related functions or relevant experience
• Strong analytical and problem-solving skills, with the ability to assess issues and develop solutions
• Experience managing HRIS-related projects, including planning, execution, and risk management
• Ability to balance creativity with practical implementation while managing risks
• Excellent stakeholder management and decision facilitation skills
• Knowledge of HR systems, processes, and best practices (Dayforce preferred)
• Strong communication skills, both verbal and written
• Ability to work independently and collaboratively in a fast-paced environment