Operations Administrator

Job Description

• Performing a variety of routine and non-routine administrative and clerical tasks.
• Assist with creating schedules on a day-to-day basis.
• Communicating with team members for status reports/updates on incoming jobs.
• Sharing 24/7 on-call responsibilities.
• Communicating directly with customers to create schedules.
• Data entry/formatting, PDF bundling.
• Maintain a professional attitude.
• Work well with colleagues, customers, and suppliers.
• Other tasks as required.

Requirements

• High school diploma.
• A customer service attitude with the ability to deal with strong personalities.
• Bilingual is considered an asset.
• Knowledge of appropriate software, including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat.
• Excellent verbal and written communications, listening, and customer service skills.
• Professional appearance (i.e., personal appearance and attitude).
• Multi-tasking skills and ability to be flexible when priorities shift.
• Ability to work effectively alone and prioritize.
• Demonstrated competence related to the application of our core values.
• Ability to remain calm and poised in urgent situations.
• Adheres to the organization's security and confidentiality policies.

Work Conditions

• Office setting.
• Full-time plus on-call rotation.
• Manual dexterity is required to use the desktop computer and peripherals.
• Interacts with upper and middle management, employees, and clients.
• Repetitive work.
• Flexible hours, with the possibility of being full-time.